Legal Document

62bat Terms and Conditions

Please read these terms carefully before using the 62bat platform. This document serves as a legally binding agreement between you and 62bat.

Last Updated: These terms and conditions may change at any time. Continuing to use the platform after any changes means you have accepted the updated terms.

1. General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the company operating the 62bat platform and its users. By using the 62bat website, mobile application, or any related services, you are considered to have fully read, understood, and accepted these Terms.

62bat is an online betting and casino platform that provides slot games, live casino, sports betting, and various other gaming services for players in Bangladesh. The platform uses SSL encryption and advanced security measures to keep user data and transactions secure.

These Terms are written in Bengali. In the event of any dispute over the meaning of any part of this document, the Bengali interpretation shall be considered final. 62bat reserves the right to change, amend, or update these Terms at any time for reasonable cause.

2. Account Registration and User Responsibilities

To open an account on the 62bat platform, users must provide accurate, complete, and up-to-date information. If the information provided at registration is found to be false or misleading, 62bat reserves the right to suspend or close the account at any time.

2.1 Single Account Policy

Each person may operate only one account. If the same person creates multiple accounts, it will be considered a violation of these Terms and all associated accounts will be closed immediately. Any bonuses earned and winnings may be forfeited.

2.2 Account Security

The user is solely responsible for keeping their account password and login details confidential. Giving any third party access to the account is strictly prohibited. If you suspect any unauthorized access to your account, you must notify the 62bat support team immediately.

2.3 Identity Verification (KYC)

62bat may request government-issued identification, proof of address, or other documents at any time to verify a user's identity for security and fraud prevention purposes. Failure to provide the required documents in time may result in delayed withdrawals or account restrictions.

3. Age Restrictions

62bat is an adults-only platform. Only persons aged 21 or over may create an account and play on this platform. If a person under the age of 21 is found to have created an account, it will be closed immediately upon discovery and any deposited funds will be returned. However, no bonuses or winnings will be paid out in such cases.

62bat is committed to parental control tools and the protection of minors. If you believe a minor is using this platform, please notify our support team.

4. Deposit and Withdrawal Policy

4.1 Deposit

The minimum deposit amount on 62bat is ৳200. The following payment methods are accepted for deposits:

  • bKash
  • Nagad
  • Rocket
  • Bank Transfer

The terms and conditions of the applicable payment gateway also apply to deposits. Deposited funds are generally credited to the account instantly. If there is a delay for any reason, please contact the support team.

4.2 Withdrawal

The minimum withdrawal amount is ৳500. Approved withdrawals are generally processed within 1 hour. Users must use their own verified payment method for withdrawals — withdrawals to third-party accounts are not permitted.

62bat may request identity verification to be completed before processing a withdrawal. Withdrawals may be temporarily suspended while the identity verification process is ongoing.

4.3 Currency and Taxes

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Any applicable taxes or other government charges are the responsibility of the user. 62bat does not pay taxes on behalf of users.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. The following conditions must be met to claim this bonus:

  • The wagering requirement after activating the bonus is 25 times the total bonus amount.
  • Bonus funds cannot be withdrawn until the wagering requirement has been met.
  • If the wagering requirement is not completed within the specified time after activating the bonus, the bonus may be cancelled.
  • The bonus can only be received once per account.

5.2 Other Promotions

From time to time, 62bat may run other special offers, reload bonuses, tournaments, and cashback promotions. Each promotion will have its own terms and conditions, which will be stated on the relevant promotion page.

5.3 VIP Program

The 62bat VIP program has four tiers. Weekly cashback benefits are provided at each tier:

  • Bronze: Up to 0.2% weekly cashback
  • Silver: Up to 0.5% weekly cashback
  • Gold: Up to 0.8% weekly cashback
  • Platinum: Up to 1.0% weekly cashback

Advancement to a VIP tier depends on the user's regular activity and betting on the platform. 62bat reserves the right to determine and change VIP tiers at its discretion.

5.4 Bonus Abuse

If any user engages in fraud, uses multiple accounts, or employs group betting methods to gain bonus advantages, 62bat reserves the right to forfeit the relevant bonuses and winnings and to close the account.

6. Betting Rules

All bets on the 62bat platform are registered electronically. Once a bet is confirmed, it cannot be changed. It is the user's responsibility to verify all details — amount, event, and selection — correctly before placing a bet.

6.1 Betting Limits

Minimum and maximum betting limits apply to each game and event, which are displayed on the relevant game page. 62bat reserves the right to change betting limits at any time.

6.2 Technical Issues

If a bet is left incomplete due to a technical error, system outage, or loss of connection, 62bat may cancel that bet and return the staked amount to the user's balance.

6.3 Abnormal Outcomes and Erroneous Odds

62bat reserves the right to cancel bets placed on odds that were displayed due to an obvious technical or human error. In such cases, the staked amount will be returned to the user's account.

7. Prohibited Activities

The following activities are strictly prohibited on the 62bat platform:

  • Creating multiple accounts or operating another person's account.
  • Using the platform for the purpose of fraud, theft, or money laundering.
  • Using software bots, automated systems, or any technical method to gain an unfair advantage.
  • Depositing funds into an account using stolen or unauthorized payment details.
  • Participating in match fixing or any form of sports fraud.
  • Attempting to hack the platform's systems or breach its security measures.
  • Harassing, threatening, or deceiving other users.
  • Placing bets on behalf of minors or helping them access the platform.

Involvement in any of these prohibited activities will result in immediate account closure, all funds may be forfeited, and legal action will be taken if necessary.

8. Account Suspension and Closure

62bat reserves the right to temporarily suspend or permanently close any account at any time without prior notice, particularly in the event of a violation of these Terms.

8.1 Account Closure at User Request

A user may request to close their account at any time via live chat or by emailing [email protected]. Once the request is received and the verification process is complete, the account will be closed and any remaining valid balance will be returned to the payment method registered in the user's name.

8.2 Inactive Accounts

If there has been no activity for an extended period, 62bat may mark the account as inactive. In this case, a notice will be sent to the user by email.

9. Privacy and Data Protection

All matters relating to the collection, storage, and processing of users' personal data are described in detail in 62bat's Privacy Policy. By accepting these Terms, you also acknowledge the Privacy Policy.

62bat uses advanced SSL encryption technology to keep all data transfers secure. Users' financial information is never sold to third parties, but may be shared with specific service providers for payment processing, fraud prevention, or to meet legal obligations.

10. Responsible Gaming

62bat is deeply committed to responsible gambling. Gambling should be a form of entertainment — never a solution to financial problems.

Users can contact the support team via 24/7 live chat to set their own deposit and betting limits and to use self-exclusion or break features if needed. For more details on responsible gaming, please visit our Responsible Gaming page.

This platform is for persons aged 21 and over only. Gambling can lead to financial loss. Play in moderation and responsibly.

11. Limitation of Liability

To the extent permitted by applicable law, 62bat is not liable for:

  • Any loss or deprivation of benefit due to internet disconnection, server outages, or technical issues.
  • Any loss caused by the user's own negligence or error.
  • Any issues arising from the operations of third-party service providers (such as payment gateways).
  • Unforeseen circumstances (force majeure) — natural disasters, political unrest, national network outages, and similar events.

62bat's total liability shall in no circumstances exceed the total amount in the user's account at the time of the relevant incident.

12. Dispute Resolution

If you have a complaint or dispute about any matter, please first email [email protected] or contact the support team via 24/7 live chat. 62bat will make every effort to resolve complaints with the highest level of integrity and efficiency upon receipt.

12.1 Dispute Filing Deadline

Complaints must be submitted within 30 days of the relevant transaction or incident. Complaints submitted after this deadline may not be considered.

12.2 Final Decision

In the event of a dispute, the decision of 62bat's management shall be considered final, unless both parties agree to seek resolution through another neutral method.

13. Changes to Terms

62bat reserves the right to change, update, or amend these Terms at any time. Users will be notified by email or clearly informed on the platform in the case of significant changes.

Continuing to use the platform after updated Terms have been published will be taken as acceptance of the new Terms. Users are therefore encouraged to visit this page regularly.

14. Contact

If you have any questions or complaints about these Terms, please contact our support team:

Our support team is always ready to answer all your questions. For answers to more general questions, you can also visit our FAQ page.