62bat Privacy Policy

1 Introduction and Scope

62bat is an online betting and casino platform operated for players in Bangladesh. We are firmly committed to protecting the privacy of our users. This privacy policy ("Policy") applies to the 62bat website at https://62bat.cam and all related services.

This policy tells you what types of information 62bat collects, why it is collected, how that information is used and stored, and what rights you have. Please read this policy carefully before you start using 62bat's services.

By using 62bat's services, you confirm that you have read this privacy policy and agree to its terms. If you disagree with any part of this policy, please refrain from using our services.

2 Information We Collect

62bat collects user information from various sources. The types of information collected are described in detail below.

2.1 Information You Provide Directly

When you create an account on 62bat or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID or passport number (for identity verification)
• Bank account or mobile banking details (bKash, Nagad, Rocket)
• Login credentials (username and password)
• Information provided through customer support chat

2.2 Information Collected Automatically

While you use the 62bat platform, the following information may be collected automatically:

• IP address and device information (device type, operating system)
• Browser type and version
• Activity logs on the platform (login times, game history, betting activity)
• Transaction history (details of deposits and withdrawals)
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases 62bat may also collect information from third parties, such as identity verification service providers or fraud prevention services. This collection is always carried out in compliance with applicable laws and regulations.

3 How We Use Your Information

62bat uses the information it collects only for specific and legitimate purposes. We use your information to:

3.1 Operate Our Services

• Create and manage your account
• Process deposit and withdrawal transactions
• Provide access to 62bat gaming services
• Manage bonuses and promotional offers (such as a 100% welcome bonus up to ৳15,000)
• Manage VIP program and cashback benefits

3.2 Security and Compliance

• Verify your identity and prevent fraudulent activity
• Enforce responsible gaming policies
• Ensure account security
• Meet legal and regulatory obligations
• Verify age (for users aged 21 and above only)

3.3 Improve Our Services

• Analyse and improve the user experience
• Develop new games and services
• Identify and resolve technical issues

3.4 Communication

• Provide customer support (via 24/7 live chat)
• Send important account-related notifications
• Send promotional information with your consent

4 Data Storage and Security

62bat uses industry-standard security technologies to keep your information safe.

4.1 Security Measures

• SSL Encryption: All data transmissions are encrypted using SSL/TLS technology
• Password Protection: Passwords are stored in hashed form, never as plain text
• Access Control: Only authorised personnel can access personal information
• Regular Security Audits: Regular audits are conducted to identify security vulnerabilities

4.2 Data Retention Period

62bat retains your information for as long as it is needed to provide services or meet legal obligations. Even after an account is closed, some information may be retained for a defined period for legal reasons.

4.3 Response to Data Breaches

If a data breach occurs, 62bat will take the necessary steps promptly and notify affected users in accordance with applicable law.

5 Sharing Information with Third Parties

62bat does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Providers

62bat works with certain trusted third parties who assist in operating our services, such as payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technology services. These providers are given access only to the information needed to perform their functions and are bound by strict confidentiality agreements.

5.2 Legal Requirements

62bat may be legally required to disclose information in response to court orders, legal proceedings, or valid requests from government agencies.

5.3 Business Transfers

If a significant change occurs in 62bat's business operations (such as a merger or acquisition), user information may be transferred. Affected users will be notified in advance in such cases.

5.4 International Data Transfers

In some cases your information may be processed outside Bangladesh. In such cases 62bat ensures that the relevant organisations follow adequate data protection standards.

6 Cookies and Tracking

62bat's website uses cookies and similar technologies. Cookies are small data files stored on your device that help improve the functionality of the website.

6.1 Types of Cookies We Use

• Essential Cookies: Required for login sessions and security
• Functional Cookies: Used to remember your preferences and settings
• Analytics Cookies: Used to understand platform usage and improve services

6.2 Cookie Controls

You can manage cookies by changing your browser settings. However, disabling certain cookies may cause some 62bat services to not work properly. For more details on managing cookies, refer to your browser's help section.

7 Your Rights

As a 62bat user, you have the following rights over your own information:

7.1 Right to Access

You can request to view the information collected about you by logging into your account or by contacting our customer support team.

7.2 Right to Correction

If your information is incomplete or incorrect, you can request that it be corrected. This can be done through your account settings or by contacting us directly.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for legal obligations or legitimate business reasons.

7.4 Right to Object to Processing

You can object to the processing of your information for certain purposes, particularly for marketing communications. You can make this request at any time by contacting us.

7.5 How to Exercise Your Rights

To exercise any of the rights above, contact us via 24/7 live chat or by email at [email protected]. We will process all requests as quickly as possible.

8 Protection of Minors

62bat strictly follows its policy on protecting minors. Our services are for users aged 21 and above only.

• 62bat does not knowingly collect information from any person under the age of 21
• An age verification process is followed at the time of account registration
• If it is found that information from a minor was collected by mistake, it will be deleted immediately
• If parents believe their child's information is held by us, please contact [email protected]

To learn more about responsible gaming, visit our Responsible Gaming page.

9 Changes to This Policy

62bat reserves the right to update this privacy policy from time to time. If any significant changes are made to the policy, we will inform you in the following ways:

• The revised policy with its update date will be published on the website
• Registered users will be notified by email
• For significant changes, a notification may be displayed at login

If you continue using 62bat's services after changes are made, you will be considered to have agreed to the revised policy. It is therefore recommended that you review this policy regularly.

10 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our privacy team is ready to answer any queries you may have.

We strive to respond to all privacy-related requests promptly and appropriately. Your trust and confidence are 62bat's greatest asset.