For players 21 and over

Responsible Gaming at 62bat — your safety is our priority

We believe entertainment is enjoyable only when it is done in a controlled and mindful way. 62bat is committed to keeping you safe and happy.

21+

For players aged 21 and above only.
The minimum age to open an account and play any form of betting or casino game at 62bat is 21. We strictly prohibit underage participation and take all necessary steps to verify age.

Why is responsible gaming important?

Online betting and casino gaming can be an entertaining experience, but it also carries the potential to lead to addiction. 62bat is committed to ensuring a safe, transparent and responsible environment for players in Bangladesh.

We believe that gambling should always be for entertainment purposes — not as a source of income. If you feel that your playing habits are affecting your daily life, financial situation or relationships, now is the time to seek help. Our responsible gaming tools are here for you.

Responsible gaming at 62bat is not just a policy — it is the core foundation of our platform. We have built technology and support systems that help you set your own limits and provide quick assistance in times of difficulty.

Our protection tools

62bat gives you all these features to keep control of your own play.

Deposit Limit Setting

You can set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set it takes effect immediately, and increasing it requires a waiting period of at least 7 days.

Time-Out

If you want to take a break for a few days, use the option to temporarily close your account for anywhere from 24 hours to 30 days. During the break you will not be able to play any games or place any bets.

Self-Exclusion

If you feel that playing is becoming an addiction, you can close your account through self-exclusion for anywhere from 6 months to permanently. Opening a new account during this period is not possible.

Session Time Limit

Enable automatic logout after a set period of time. This will help prevent you from spending too much time playing and will encourage you to take regular breaks.

Gaming History Review

Log in to your account at any time to view your complete deposit, withdrawal and betting history. Maintaining transparency is a core principle of our responsible gaming approach.

24/7 Support

If you feel that playing is getting out of your control, contact our Bengali live chat support at any time. Our trained team will assist you.

Recognise the warning signs of a problem

If you answer "Yes" to more than one of the questions below, it is time to reconsider your playing habits. 62bat is always here for you.

  • Are you spending more money than your budget and placing larger bets to chase your losses?
  • Are you hiding your gambling from family or friends?
  • Is playing getting in the way of your work, studies or family responsibilities?
  • Do you want to stop but find you cannot — and keep coming back?
  • Are you taking on debt or borrowing money from others to cover gambling expenses?
  • Do you feel restless, irritable or anxious when you are unable to play?
  • Are you viewing gambling as a solution to financial problems?

If your answer is "Yes"

Please contact us immediately. Our 24/7 live chat support team will help you with self-exclusion, time-out or setting account limits. You can also reach us by email: [email protected]

Set your limits in just a few steps

01

Log in to your account

Access your 62bat account and click the profile menu in the top right corner.

02

Go to the "Responsible Gaming" section

Inside Profile Settings, look for the "Responsible Gaming" option.

03

Choose the tool you need

Select whichever you need — deposit limit, session time, time-out or self-exclusion.

04

Confirm and save

Confirm your changes. For limit reductions the change takes effect immediately.

Self-Exclusion process

If you feel you need a long-term break or a permanent closure, choose self-exclusion.

Self-exclusion duration

  • 6 months (short-term)
  • 1 year (medium-term)
  • 5 years (long-term)
  • Permanent (cannot be reversed)

No promotional emails will be sent during self-exclusion and any attempt to open a new account will be blocked. For assistance, contact us directly via live chat or send an email to [email protected].

Our detailed policies

Protection of minors

62bat strictly prohibits participation by minors (anyone under 21). We complete an age verification process at the time of registration. If there is any suspicion of underage participation on an account, the account will be temporarily suspended pending investigation.

Parents can use parental control software to manage their children's internet use at home. Never leave your login details accessible to minors.

Responsible advertising policy

62bat advertises only to adult audiences. Our marketing materials never include elements designed to attract minors. All advertising always carries a responsible gaming message and a reference to the 21+ age requirement.

Financial protection

The minimum deposit is ৳200 and the minimum withdrawal is ৳500. We ensure secure transactions via bKash, Nagad, Rocket and bank transfer. Withdrawals are processed within 1 hour.

Remember: gambling should not be considered a source of income. Only play with money that you can afford to lose without it affecting your daily life. Never borrow money or break into savings to place bets.

Fair play guarantee

62bat is a safe and reliable platform. We use SSL encryption to keep all transactions and personal data secure. Our games undergo regular testing to ensure fair play.

How to get support

If you or someone you know is struggling with a gambling problem, please seek help through the following:

  • 62bat's 24/7 Bengali live chat support
  • Email: [email protected]
  • Activate self-exclusion directly from your own account
  • Talk to a family member or a trusted friend
  • Seek help from a professional mental health counsellor

Responsible Gaming — Frequently Asked Questions

Log in to your account, go to Profile Settings and navigate to the "Responsible Gaming" section, then select the self-exclusion option. You can choose 6 months, 1 year, 5 years or permanent exclusion. If you face any difficulty, contact our 24/7 live chat support.

Yes, when you reduce a deposit limit the change takes effect immediately. However, increasing a limit requires a waiting period of at least 7 days — this is intentionally designed to prevent impulsive decisions.

No. While your self-exclusion is active, no promotional emails or bonus offers will be sent to your account. We respect your decision during this period and will not encourage you to return to the platform in any way.

No. The minimum age to open an account and play at 62bat is 21. Age verification is completed at the time of registration. If there is any suspicion of underage participation, the account will be suspended until an investigation is concluded.

Go to the "Session Time Limit" option in your account settings and choose how many hours after which you will be automatically logged out. When this feature is active, a warning message will appear after the set time and you will be logged out of your account.

A time-out is short-term — from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is long-term — from a minimum of 6 months up to permanent — and cannot be reversed manually.

Play responsibly, enjoy safely

Keep your entertainment enjoyable with 62bat. Visit our casino, slots and cricket betting sections — always within your limits.

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